Terms & Conditions

Welcome to Dabba Meals. By subscribing to our tiffin services, you agree to the following terms and conditions.

The 3-day trial plan is non-refundable once started.
No breaks, pauses, extensions, or carry-forward of meals are allowed in the trial plan.
Meals will be delivered as per the scheduled delivery slots.
No discounts, offers, or coupon codes are applicable on trial plans.

All subscription plans are prepaid and non-refundable once activated.
A 15-day grace period from the plan end date is provided to complete any skipped meals.
Skipped meals will not be carried forward beyond the 15-day grace period.

Meals are delivered in stainless steel dabbas to maintain hygiene and freshness.
A refundable security deposit of ₹500 per dabba is charged at the start of the service.
Customers must return the tiffin daily at the time of the next delivery.
If a customer keeps more than 2 tiffins at a time, the upcoming meal will be delivered in a disposable plastic container, and additional charges will apply as per company policy.
Any loss, damage, or non-return of tiffin will be charged and adjusted against the security deposit.

Lunch delivery window: 11:00 AM to 2:00 PM
Dinner delivery window: 7:00 PM to 9:00 PM
Delivery timings may vary due to traffic, weather, or vehicle issues; your patience and cooperation are appreciated.
Room / Flat / Office Number is mandatory. Customers must clearly mention their room number, flat number, or office cubicle to avoid delivery delays or failed deliveries.

Dabba Meals follows a fixed North Indian menu for its regular plans.
Minor changes in the menu may occur based on ration, ingredient availability, or operational reasons.
Food quality, hygiene, and safety will always remain a top priority.